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Our online store offers a 14-day return policy. In the event of a return, please contact us directly via email at: tero@naakia.com / riikka@naakia.com
Please note that products ordered with your own image have no return policy since they are made from the customer's own image and cannot be resold. The only exception is if the product is somehow defective; in that case, please contact us directly via email.
When returning an item, the buyer should ensure that the product is in the same condition as when it was received and that it has not been used.